DM-LEAD-001StandardSales & Leads
AI Lead Capture & Qualification
Capture new enquiries, prepare a timely response and route the next step to the right person.
- Problem
- Enquiries arrive across forms, inboxes and messaging channels, making consistent follow-up harder.
- Example
- A new website enquiry is added to a CRM, assigned by simple rules and queued for staff review.
- Human involvement
- Staff review the response before it is sent.
DM-CRM-001StandardCRM
CRM Lead Management Automation
Bring new leads into one CRM view and coordinate timely, staff-led follow-up.
- Problem
- Leads from several channels can be difficult to assign, track and follow up consistently.
- Example
- A portal lead is logged with its reference and assigned for a team member to follow up.
- Human involvement
- A team member handles the customer conversation and next steps.
FI-03AI workflowFinance
Expense receipt capture
Extract receipt details into an expense draft for the account holder to check.
- Problem
- Expense details are re-entered manually from receipts and email attachments.
- Example
- A receipt image creates a draft expense with date, vendor and total for review.
- Human involvement
- The expense owner verifies the receipt and coding.
DM-BOOK-001StandardOperations
AI Appointment Booking Agent
Send appointment reminders, capture confirmations and route reschedule requests.
- Problem
- Teams spend time on manual confirmations and updating calendars.
- Example
- A client confirms by message; a reschedule request is sent to staff to review and update.
- Human involvement
- Staff review reschedule requests; no clinical advice is given.