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DAMROO / Workflow catalogue

Find the work you can hand off.

Explore 56 automation starting points. Compare the example, integrations, human checkpoints and indicative implementation price.

56structured workflows
12 categories

Showing all automations.

Starting prices are planning references
DM-LEAD-001StandardSales & Leads

AI Lead Capture & Qualification

Capture new enquiries, prepare a timely response and route the next step to the right person.

Problem
Enquiries arrive across forms, inboxes and messaging channels, making consistent follow-up harder.
Example
A new website enquiry is added to a CRM, assigned by simple rules and queued for staff review.
Human involvement
Staff review the response before it is sent.
DM-LEAD-002StandardSales & Leads

AI Sales Follow-Up System

Move quote requests and order updates between your sales inbox, tracker and customer record.

Problem
Sales teams copy details between tools and have to remember every follow-up.
Example
A quote request creates a CRM task and a reminder based on your team’s follow-up rules.
Human involvement
Sales staff review quotes and customer commitments.
DM-CRM-001StandardCRM

CRM Lead Management Automation

Bring new leads into one CRM view and coordinate timely, staff-led follow-up.

Problem
Leads from several channels can be difficult to assign, track and follow up consistently.
Example
A portal lead is logged with its reference and assigned for a team member to follow up.
Human involvement
A team member handles the customer conversation and next steps.
SA-01StandardSales & Leads

Lead deduplication & assignment

Match incoming lead details against existing records and queue likely duplicates for review.

Problem
Repeated enquiries can create duplicate records and split follow-up history.
Example
A new form submission is matched by email and phone, then assigned or flagged for a person to confirm.
Human involvement
Staff confirm possible duplicate matches.
SA-02SimpleSales & Leads

Stale opportunity reminders

Surface opportunities that have gone quiet and create follow-up tasks from your sales rules.

Problem
Open opportunities can lose momentum when next steps are not recorded consistently.
Example
A deal without an update for the agreed interval appears in the owner’s task list.
Human involvement
Sales owners decide whether and how to follow up.
SA-03StandardSales & Leads

Referral request routing

Collect referral requests and direct them to the right relationship owner.

Problem
Referral introductions may be scattered across chats and individual inboxes.
Example
A referral form records the context and sends a review task to the relevant team member.
Human involvement
A relationship owner approves the next contact.
DM-WA-001AI workflowWhatsApp

WhatsApp AI Sales & Support Agent

Answer routine questions from approved business information and route exceptions to your team.

Problem
Staff repeatedly answer the same opening-hours, product or order questions.
Example
A product question gets a response from an approved FAQ; a special request is handed to staff.
Human involvement
Unclear, sensitive or non-routine questions go to staff.
WA-01StandardWhatsApp

WhatsApp order status updates

Send agreed order-status messages when a connected system records a change.

Problem
Teams manually check order records and answer repeat status questions.
Example
A confirmed dispatch event triggers a message using the status available in the order system.
Human involvement
Staff handle delays, changes and exceptions.
WA-02AI workflowWhatsApp

After-hours FAQ & handoff

Share approved answers outside business hours and collect context for the next working day.

Problem
After-hours enquiries wait without an acknowledgement or a clear next step.
Example
A routine opening-hours question receives the approved answer; a complex request is queued for staff.
Human involvement
A team member reviews requests that need judgement.
WA-03StandardWhatsApp

Appointment request intake

Collect preferred appointment details and route the request for confirmation.

Problem
Staff re-enter appointment requests received in chat into a calendar or booking tool.
Example
A person shares preferred times; the request is added to a review queue before the booking is confirmed.
Human involvement
Staff confirm availability and sensitive requests.
WA-04StandardWhatsApp

Pickup readiness notification

Notify a customer when a connected order or service status is marked ready.

Problem
Teams send individual pickup messages and can miss a status change.
Example
A staff-approved ready status triggers a short collection message with the relevant reference.
Human involvement
Staff set or confirm the ready status.
EM-01StandardEmail

Shared inbox classification

Label incoming email by request type and route it to the appropriate team queue.

Problem
Shared inboxes are difficult to triage consistently during busy periods.
Example
An email about an existing order receives an order label and a task for the assigned team.
Human involvement
Staff review uncertain classifications.
EM-02SimpleEmail

Email attachment filing

Save approved attachment types to a structured folder and record their source message.

Problem
Important files remain buried in inboxes or are saved inconsistently.
Example
A purchase order attachment is filed under the customer folder with a link added to a tracker.
Human involvement
Staff check files that do not match the filing rules.
EM-03AI workflowEmail

Email thread summary to CRM

Prepare a concise summary of a customer thread for a CRM record.

Problem
Customer context has to be copied manually from long email threads.
Example
A staff-reviewed summary and message link are added to the correct contact record.
Human involvement
Staff review summaries before they are saved.
EM-04SimpleEmail

Unanswered email follow-up

Flag selected customer emails without a reply and create a follow-up task.

Problem
Inbox-based follow-up depends on people remembering which message is still open.
Example
A message matching a chosen label with no reply after the agreed interval creates a task.
Human involvement
The assigned person writes and sends the reply.
EM-05AI workflowEmail

Email order request capture

Extract key fields from a known order-request format and prepare a record for review.

Problem
Staff retype customer, item and quantity details from order emails.
Example
Parsed order details appear as a draft row for a staff member to confirm.
Human involvement
A staff member validates details before order entry.
CR-01StandardCRM

CRM contact field completion

Fill selected CRM fields from information supplied in your own enquiry channels.

Problem
Contact records are often missing the context needed for assignment and follow-up.
Example
Form-provided company and enquiry details are mapped into the matching CRM fields.
Human involvement
Staff verify mismatches and uncertain field values.
CR-02StandardCRM

Lifecycle-based CRM tasks

Create a next-step task when a CRM record reaches a selected stage.

Problem
Important handoffs between sales stages are easy to miss or handle differently.
Example
A deal moving to proposal creates a checklist for the owner to review.
Human involvement
The record owner completes and closes each task.
CR-03AI workflowCRM

CRM call note drafting

Turn a supplied call transcript or notes into a draft CRM activity.

Problem
Customer conversations may not be documented promptly after a call.
Example
A draft summary with a source link is prepared for the owner to edit and save.
Human involvement
The account owner reviews and saves the note.
CR-04AdvancedCRM

CRM record synchronisation

Keep selected customer fields aligned between a CRM and a connected operating system.

Problem
Teams maintain the same customer detail in separate systems.
Example
A change to an agreed contact field updates the mapped record and logs the sync result.
Human involvement
Staff resolve conflicting values and failed matches.
DM-DOC-001AI workflowDocuments

AI Document Processing

Sort routine business documents, collect key fields and send them to an assigned reviewer.

Problem
Documents arrive in shared inboxes and their next owner is not always clear.
Example
An invoice is identified, logged for review and routed to the approver before any action is taken.
Human involvement
The assigned reviewer validates extracted details.
DO-01AI workflowDocuments

Purchase order field capture

Capture selected fields from purchase orders and create a draft for confirmation.

Problem
Staff repeatedly copy order references, dates and line items into trackers.
Example
A new PDF is parsed into a review sheet with a link back to the source document.
Human involvement
Staff verify the extracted order before processing.
DO-02AI workflowDocuments

Agreement renewal reminders

Record key renewal dates from approved agreements and notify the named owner.

Problem
Renewal dates are spread across folders and calendars.
Example
A reviewed expiry date creates a reminder for the responsible account owner.
Human involvement
A person confirms extracted dates and decides what action to take.
DO-03StandardDocuments

Onboarding document checklist

Track required onboarding files and prompt owners when a checklist is incomplete.

Problem
Teams follow up manually to collect routine documents and forms.
Example
A submitted document updates a checklist; a missing item remains assigned to a person.
Human involvement
Staff confirm document completeness and suitability.
MK-01SimpleMarketing

Content approval calendar

Collect draft content, route it for review and update a publishing calendar after approval.

Problem
Content approvals and dates are managed across chats and spreadsheets.
Example
An approved draft moves to the scheduled column and notifies the publisher.
Human involvement
A named reviewer approves copy before publishing.
MK-02StandardMarketing

Campaign lead source routing

Add campaign context to new leads and send them to the agreed sales queue.

Problem
Sales teams may not see which campaign or offer brought in a lead.
Example
A form’s campaign fields are saved with the contact and assigned to the selected team.
Human involvement
Sales staff handle qualification and customer contact.
MK-03SimpleMarketing

Post-service feedback request

Send a feedback request after an eligible completed service or order.

Problem
Feedback requests are easy to forget when teams send them manually.
Example
A completed order triggers one message where consent and channel rules allow.
Human involvement
Staff review feedback and handle any follow-up.
MK-04AdvancedMarketing

Newsletter preference sync

Keep consent and subscription choices aligned between selected forms and mailing tools.

Problem
Preference changes can be missed when contact records live in multiple systems.
Example
A confirmed unsubscribe is reflected in the connected mailing list and contact record.
Human involvement
Marketing staff review sync exceptions and list rules.
FI-01AI workflowFinance

Vendor invoice review queue

Log incoming invoices and route them to the right reviewer without approving payment.

Problem
Invoice ownership and review status are difficult to track across inboxes.
Example
A received invoice appears in an approval queue with its supplier and amount for staff verification.
Human involvement
A finance approver validates details and approves any payment.
FI-02StandardFinance

Payment due reminders

Prepare reminders from recorded due dates and route exceptions to an account owner.

Problem
Finance teams track outstanding payments and follow-ups manually.
Example
A due-date event drafts a reminder for review before it is sent to a customer.
Human involvement
Staff review reminders, disputes and payment status.
FI-03AI workflowFinance

Expense receipt capture

Extract receipt details into an expense draft for the account holder to check.

Problem
Expense details are re-entered manually from receipts and email attachments.
Example
A receipt image creates a draft expense with date, vendor and total for review.
Human involvement
The expense owner verifies the receipt and coding.
FI-04AdvancedFinance

Payment reconciliation exceptions

Compare payment records with order references and list items that need investigation.

Problem
Finance teams manually scan records to find unmatched payments.
Example
A daily comparison flags records without a clear order match for staff review.
Human involvement
Finance staff review matches and decide any corrections.
FI-05AdvancedFinance

PO and invoice variance review

Compare purchase order and invoice fields and surface differences for approval.

Problem
Differences between an order and its invoice can require manual cross-checking.
Example
A mismatch in quantity or reference number is added to an exception queue.
Human involvement
An approver resolves mismatches before payment processing.
CS-01StandardCustomer Support

Support ticket intake & routing

Create a ticket from selected channels and assign it by topic or service queue.

Problem
Support requests arrive through channels that do not share one tracking view.
Example
An email about delivery is logged and assigned to the order-support queue.
Human involvement
Support staff own customer replies and resolution.
CS-02AI workflowCustomer Support

Support thread summary

Summarize a long support thread into a draft note for the assigned agent.

Problem
Agents spend time rereading long threads before taking over a case.
Example
A concise issue and actions-to-date summary is added to the ticket for staff review.
Human involvement
An agent checks the summary and decides the response.
CS-03AI workflowCustomer Support

After-hours knowledge handoff

Answer a limited set of routine questions from approved material and queue the rest.

Problem
Customers may not receive a clear acknowledgement outside staffed hours.
Example
A supported FAQ gets an approved answer; other requests receive a handoff note for the team.
Human involvement
Staff take over unclear, sensitive and unsupported questions.
CS-04StandardCustomer Support

Returns & warranty intake

Collect required return or warranty details and create a review-ready service case.

Problem
Support teams have to chase missing order and product details.
Example
A guided request logs purchase reference, item and issue before an agent reviews eligibility.
Human involvement
Staff decide eligibility and customer remedies.
CS-05StandardCustomer Support

Customer escalation alerts

Notify a supervisor when a ticket meets the team’s agreed escalation rules.

Problem
Urgent or repeatedly reopened issues can remain in a general queue.
Example
A priority tag or repeat contact creates an alert for the on-duty lead.
Human involvement
The supervisor reviews and chooses the response.
DM-BOOK-001StandardOperations

AI Appointment Booking Agent

Send appointment reminders, capture confirmations and route reschedule requests.

Problem
Teams spend time on manual confirmations and updating calendars.
Example
A client confirms by message; a reschedule request is sent to staff to review and update.
Human involvement
Staff review reschedule requests; no clinical advice is given.
DM-VOICE-001AI workflowAI Agents

AI Voice Agent

Handle routine inbound calls with approved information and route complex requests to your team.

Problem
Teams miss calls or spend time answering recurring questions and capturing details.
Example
A caller gets a concise approved answer or their request is recorded for staff follow-up.
Human involvement
Staff take over sensitive, unclear and high-priority calls.
OP-01StandardOperations

Inventory threshold alerts

Alert an assigned person when a connected stock record reaches a chosen threshold.

Problem
Teams check stock manually and may not spot low inventory quickly.
Example
A stock value below a configured minimum creates a review task for purchasing.
Human involvement
A staff member verifies stock and places any order.
OP-02AdvancedOperations

Delivery exception routing

Send selected delivery status exceptions to the team responsible for resolution.

Problem
Late or failed delivery updates require manual checks across systems.
Example
A failed delivery event creates an assigned case with the tracking reference.
Human involvement
Staff review the issue and decide customer communication.
OP-03StandardOperations

Shift handover digest

Prepare a shift-change summary from selected open tasks and operating notes.

Problem
Key open work can be missed when one shift hands over to another.
Example
A scheduled summary lists unresolved tasks and their current owners for the next shift.
Human involvement
The outgoing team reviews and adds context before handover.
AI-01AI workflowAI Agents

Product knowledge assistant

Help staff find answers in approved product documents and show the source used.

Problem
Product information is spread across documents, making repeated lookups slow.
Example
A staff member asks about a product and receives a sourced draft answer to review.
Human involvement
Staff verify the source and own external advice.
AI-02AI workflowAI Agents

Proposal draft assistant

Assemble a first draft from selected templates and approved opportunity details.

Problem
Teams repeatedly gather the same background before preparing a proposal.
Example
A draft proposal outline is generated from CRM fields and a chosen template.
Human involvement
A qualified team member edits and approves every proposal.
DM-RAG-001AdvancedAI Agents

AI Knowledge & Customer Support Agent

Search approved business knowledge and prepare grounded answers for customer support.

Problem
Staff have trouble locating current approved information while responding to routine questions.
Example
A customer question returns a sourced draft answer; unsupported requests are handed to staff.
Human involvement
Staff review sources and handle sensitive or unsupported requests.
DM-UGC-001AI workflowMarketing

AI UGC & Product Ad Factory

Turn approved product details and campaign inputs into review-ready UGC-style ad drafts.

Problem
Marketing teams repeatedly assemble product claims, creative briefs and ad variations by hand.
Example
A product brief generates draft hooks and scripts for a team member to review and produce.
Human involvement
A person verifies claims, rights and final creative before publishing.
RP-01StandardReporting

Daily sales operations brief

Compile selected sales activity and open next steps into a scheduled team summary.

Problem
Managers collect updates manually from several CRM views and spreadsheets.
Example
A morning digest lists new enquiries, open tasks and records needing attention.
Human involvement
Managers interpret results and decide priorities.
RP-02SimpleReporting

Support queue snapshot

Summarize ticket counts and selected queue trends for a regular review.

Problem
Support leads spend time preparing recurring operational snapshots.
Example
A weekly report shows open-ticket counts by topic and ageing bucket.
Human involvement
Support leads review context and decide follow-up.
RP-03AdvancedReporting

Inventory & fulfilment digest

Bring agreed inventory and fulfilment indicators into a scheduled operational view.

Problem
Teams reconcile multiple reports to spot items that need attention.
Example
A daily digest lists low-stock items and open fulfilment exceptions from connected sources.
Human involvement
Operations staff verify the source records and determine action.
RP-04StandardReporting

Campaign lead source digest

Summarize lead volumes and follow-up status by campaign source.

Problem
Campaign and sales records are reviewed separately during reporting.
Example
A weekly digest combines captured campaign tags with CRM follow-up status.
Human involvement
Marketing reviews data quality before drawing conclusions.
IN-01StandardInternal Automation

New starter task checklist

Create a role-based onboarding checklist and route tasks to named owners.

Problem
Managers coordinate routine joining tasks through email and chat reminders.
Example
An approved start date creates a checklist for the relevant manager and operations team.
Human involvement
Managers approve details and complete each assigned task.
IN-02AdvancedInternal Automation

Access request approval routing

Log an access request and route it to the designated approver before any account change.

Problem
Access requests and approval records are handled inconsistently across teams.
Example
A request for a named tool is routed to its owner; no access is changed until approved.
Human involvement
An authorised owner approves and performs access changes.
IN-03AI workflowInternal Automation

Meeting follow-up actions

Turn meeting notes supplied by the team into a draft task list with owners for review.

Problem
Agreed actions may be missed when meeting notes are not turned into tasks promptly.
Example
A draft action list is sent to the meeting owner to confirm before tasks are created.
Human involvement
Meeting owners verify notes and confirm assigned actions.
IN-04StandardInternal Automation

Leave request admin routing

Route a submitted leave request to the right manager and record its review status.

Problem
Leave requests and status updates arrive through disconnected channels.
Example
A form entry creates an approval task and notifies the requester when reviewed.
Human involvement
Managers decide requests; the workflow only tracks the decision.
IN-05SimpleInternal Automation

Facilities request log

Capture an internal facilities request, assign an owner and make its status visible.

Problem
Equipment or facilities issues are reported verbally and can be hard to track.
Example
A reported issue creates a task with location, category and a named team queue.
Human involvement
Staff triage the issue and coordinate any repair.

Prices are “starting from” planning references, not guaranteed final quotes. Implementation time is an estimate; final scope, price and schedule are confirmed after discovery. Custom systems are scoped after discovery.